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Orders before 4:00 PM on workdays are shipped the same day*

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Frequently Asked Questions

Questions about your account

> I can't log in to my account. What should I do now?

Questions about ordering

> I have just placed an order, but would like to add something to it. Is that possible?

> Can I cancel my order?

> I have placed two orders, can they be sent together?

> Can I also order for someone else?

> I have not received a confirmation email. What now?

Questions about payment

> I placed an order, but the payment failed. What now?

> In what ways can I pay for my order?

Questions about delivery

> When can I expect my order?

> What happens if my package is delivered when I am not at home?

Questions about returns

> Can I return an item if a product is disappointing?

> A product arrived to me broken. What now?

Other questions

> I would like to become a reseller. Is that possible?

> I have a complaint about a Little Lovely product. What now?

> My question is not listed...


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